:root{--bg: #f4f5f7;--ink: #14181f;--muted: #5b6472;--line: #e3e6eb;--accent: #0f766e;--sidebar: #14181f;--sidebar-ink: #c8cdda}*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,sans-serif;color:var(--ink);background:var(--bg)}.shell{display:flex;flex-wrap:wrap;min-height:100vh}.sidebar{flex:0 0 232px;background:var(--sidebar);color:var(--sidebar-ink);padding:20px 12px;display:flex;flex-direction:column;gap:4px}.brand{display:flex;align-items:center;gap:10px;color:#fff;font-weight:600;font-size:15px;padding:4px 10px 20px}.brand-mark{width:30px;height:30px;border-radius:8px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px}.nav{color:var(--sidebar-ink);text-decoration:none;padding:10px;border-radius:8px;min-height:44px;display:flex;align-items:center;gap:10px;font-size:14px}.nav:hover{background:#1b212a}.nav.active{background:#232a35;color:#fff;font-weight:500}.nav svg{flex:0 0 18px}.grow-text,.spacer{flex:1}.sidebar select{min-height:44px;border-radius:8px;padding:0 10px;font:inherit}.content{flex:999 1 560px;min-width:0;padding:28px 32px}.content h1{margin:0 0 8px;font-size:24px;font-weight:600}.muted{color:var(--muted);font-size:14px}.sidebar .muted{color:var(--sidebar-ink);margin-top:12px}.sidebar button.link:hover{color:#fff}.card-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:16px}.card,.panel{background:#fff;border:1px solid var(--line);border-radius:12px;padding:20px;display:flex;flex-direction:column;gap:8px;margin-bottom:20px;max-width:640px}.card{width:380px;max-width:100%}.card h1,.panel h2,.panel h3{margin:0 0 4px;font-size:18px}.panel h3{font-size:15px;margin-top:16px}label{font-size:12px;font-weight:500;color:var(--muted);margin-top:6px}input,select{min-height:44px;border:1px solid var(--line);border-radius:8px;padding:0 12px;font:inherit;background:#fff}button{min-height:44px;border:1px solid var(--line);border-radius:8px;padding:0 16px;font:inherit;background:#fff;cursor:pointer}button.primary{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600;margin-top:8px;align-self:flex-start}button.link{border:0;background:none;color:var(--accent);padding:0;text-align:left;min-height:32px}.sidebar button.link{color:var(--sidebar-ink)}.error{color:#b91c1c;margin:4px 0;font-size:14px}.loading{padding:32px}.who{border-top:1px solid #2a313c;margin-top:12px;padding:12px 10px 0;font-size:13px;color:#fff;display:grid;grid-template-columns:32px minmax(0,1fr);gap:2px 10px;align-items:center}.avatar{grid-row:span 2;width:32px;height:32px;border-radius:16px;background:#2a313c;color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600}.who-name{font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.who-role{font-size:12px;color:var(--sidebar-ink)}.who .link{grid-column:2}table{border-collapse:collapse;width:100%;font-size:14px}td,th{text-align:left;padding:10px 8px;border-top:1px solid var(--line)}.site{display:flex;flex-direction:column;gap:6px;padding:12px 0;border-top:1px solid var(--line);align-items:flex-start}pre{margin:0;background:#14181f;color:#e6eaf0;border-radius:8px;padding:12px;font-size:13px;overflow-x:auto;max-width:100%}.panel.wide{max-width:900px}.row{display:flex;gap:12px;align-items:center;padding:12px 0;border-top:1px solid var(--line);flex-wrap:wrap}.grow{flex:1 1 260px;min-width:0;overflow-wrap:anywhere}.tag{border-radius:10px;padding:2px 10px;font-size:12px;font-weight:500;background:#dbeafe;color:#1d4ed8}.tag.scanned{background:#dcfce7;color:#166534}.tag.error{background:#fee2e2;color:#991b1b}.check{display:flex;align-items:center;gap:8px;font-size:14px;color:var(--ink);font-weight:400;min-height:44px}.check input{min-height:0;width:18px;height:18px;accent-color:var(--accent)}.tabs{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin:12px 0}.tab{border-radius:16px;min-height:36px;padding:0 14px;font-size:13px}.tab.on{background:var(--ink);color:#fff;border-color:var(--ink)}.list{display:flex;flex-direction:column;gap:12px;margin-bottom:20px;max-width:760px}.entry{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:8px}.entry h3{margin:0;font-size:15px}.entry p{margin:0;font-size:14px;line-height:1.5}.entry textarea{border:1px solid var(--line);border-radius:8px;padding:10px 12px;font:inherit}.diff{background:#fff7ed;border-radius:8px;padding:10px 12px;font-size:13px}.actions{display:flex;gap:8px;flex-wrap:wrap}.warn{background:#ffedd5;color:#9a3412;border-radius:8px;padding:10px 12px;font-size:13px;margin:4px 0}.stats{display:flex;gap:24px;flex-wrap:wrap;margin:8px 0}.stats strong{font-size:22px}.tabs input{margin-left:auto;min-height:36px}td input{width:100px;min-height:36px}.badge{background:var(--accent);color:#fff;border-radius:10px;padding:1px 7px;font-size:11px;font-weight:600;margin-left:auto}.inbox{flex:999 1 640px;min-width:0;display:flex;flex-wrap:wrap;align-items:stretch;gap:16px;padding:16px;background:#eef0f3}.inbox-list,.inbox-thread,.inbox-side{background:#fff;border-radius:16px;box-shadow:0 1px 2px #14181f0f;overflow:hidden}.inbox-list{flex:0 0 360px;max-width:100%;min-width:0;padding:20px 0 8px;display:flex;flex-direction:column;height:calc(100vh - 32px);overflow-y:auto}.inbox-list h1{margin:0 20px 12px;font-size:20px;font-weight:600;letter-spacing:-.01em}.inbox-list .tabs,.inbox-list>.muted{margin-left:20px;margin-right:20px}.inbox-list .tabs{flex-wrap:nowrap;gap:4px;background:var(--bg);border-radius:10px;padding:4px;margin-top:0;margin-bottom:12px}.inbox-list .tab{flex:1 1 0;min-width:0;border:0;border-radius:8px;padding:0 6px;background:transparent;color:#4a5260;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-list .tab.on{background:#fff;color:var(--ink);box-shadow:0 1px 2px #14181f1f}.chat-row{display:flex;gap:12px;align-items:flex-start;width:calc(100% - 16px);min-width:0;margin:0 8px;text-align:left;border:0;border-radius:12px;padding:12px;min-height:0;height:auto;background:#fff}.chat-row:hover{background:#f4f5f7}.chat-row.on{background:#e8f4f2}.chat-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.chat-top{display:flex;gap:8px;align-items:center;min-width:0}.chat-top strong{flex:1;min-width:0;font-size:14px}.chat-top .muted{flex:0 0 auto;font-size:12px}.preview{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;font-size:13px;line-height:1.45;overflow-wrap:anywhere}.clip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}.chat-tags{display:flex;gap:6px;flex-wrap:wrap;margin-top:2px}.tag.warn{background:#ffedd5;color:#9a3412}.avatar{flex:0 0 40px;width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600}.av-0{background:#d9efec;color:#0b4f49}.av-1{background:#e3e8fb;color:#2c3a8c}.av-2{background:#fbe6dc;color:#8a3a14}.av-3{background:#ece3f7;color:#53318a}.inbox-thread{flex:999 1 460px;min-width:0;display:flex;flex-direction:column;height:calc(100vh - 32px)}.thread-head{display:flex;gap:12px;align-items:center;padding:16px 24px;background:#fff;border-bottom:1px solid var(--line);flex-wrap:wrap}.thread-head .grow{min-width:0;flex:1 1 200px}.thread-head .grow strong{font-size:16px}.banner{margin:12px 24px 0}.messages{flex:1;min-height:0;padding:24px;display:flex;flex-direction:column;gap:14px;overflow-y:auto;background:#fafbfc}.bubble{max-width:72%;padding:12px 16px;font-size:14px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.bubble.visitor{align-self:flex-start;background:#fff;border:1px solid var(--line);border-radius:16px 16px 16px 4px}.bubble.bot,.bubble.operator{align-self:flex-end;background:#d9efec;border-radius:16px 16px 4px}.bubble.system{align-self:center;background:#fff7ed;color:#9a3412;border-radius:999px;font-size:13px;padding:6px 14px}.small{font-size:12px;margin-top:2px}.reply{background:#fff;border:1px solid #d5d9e0;border-radius:14px;margin:16px 24px 24px;padding:12px 14px;display:flex;flex-direction:column;gap:6px}.reply textarea{border:0;resize:none;font:inherit;font-size:14px;outline:none}.pad{padding:20px 24px}.inbox-side{flex:0 0 300px;max-width:100%;min-width:0;padding:24px 20px;height:calc(100vh - 32px);overflow-y:auto}@media (max-width: 1100px){.inbox-list,.inbox-thread,.inbox-side{height:auto;max-height:none}.messages{max-height:70vh}}.inbox-side h2{margin:18px 0 8px;font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.inbox-side h2:first-child{margin-top:0}.inbox-side dl{display:grid;grid-template-columns:64px 1fr;gap:6px 8px;margin:0;font-size:14px}.inbox-side dt{color:var(--muted)}.inbox-side dd{margin:0;overflow-wrap:anywhere}.inbox-side .entry{margin-bottom:8px}.wide-page{max-width:1200px}.page-head{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:16px}.page-head h1{margin-bottom:4px}.page-head p{margin:0}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:20px}.kpi{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px}.kpi-value{font-size:28px;font-weight:700;margin:4px 0 2px}.cols{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}.cols>.panel{max-width:none;margin-bottom:20px;min-width:0}.grow-2{flex:2 1 460px}.grow-1{flex:1 1 300px}.legend-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.legend-row h2,.legend-row h3{margin:0}.legend{display:flex;align-items:center;gap:6px;font-size:13px}.sw{width:12px;height:12px;border-radius:3px;display:inline-block}.sw.bot,.seg.bot{background:var(--accent)}.sw.op,.seg.op{background:#b45309}.chart{display:flex;align-items:flex-end;gap:6px;height:200px;border-bottom:1px solid var(--line);margin-top:8px}.bar{flex:1;min-width:3px;height:100%;display:flex;flex-direction:column;justify-content:flex-end}.seg{min-height:0}.seg.op{border-radius:3px 3px 0 0}.axis{display:flex;justify-content:space-between}.member{display:flex;align-items:center;gap:10px;padding:10px 0;border-top:1px solid var(--line)}.dot{width:10px;height:10px;border-radius:5px;background:#9aa3b2;flex:0 0 10px}.dot.online{background:#16a34a}.dot.away{background:#d97706}.block{display:block;text-decoration:none;margin:8px 0}a.warn{color:#9a3412}.tag.ok{background:#dcfce7;color:#166534}a.tag{text-decoration:none}.facts{display:grid;grid-template-columns:1fr auto;gap:8px 12px;margin:8px 0 12px;font-size:14px}.facts dd{margin:0;font-weight:600;text-align:right}.facts dt{color:var(--muted)}.button{display:inline-flex;align-items:center;min-height:44px;padding:0 16px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);text-decoration:none;font-size:14px}.button.primary{background:var(--accent);border-color:var(--accent);color:#fff;font-weight:600}.wide-list{flex-basis:420px}.wide-list .tabs{margin-top:0}.sr-only{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}.stack{display:flex;flex-direction:column;min-width:0}.stack>.panel{max-width:none}.field-label{font-size:12px;font-weight:500;color:var(--muted);margin:8px 0 4px}.swatches{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.swatch{width:44px;height:44px;border-radius:22px;padding:0;border:3px solid #fff;box-shadow:0 0 0 1px #c9ced6;cursor:pointer}.swatch.on{box-shadow:0 0 0 2px var(--ink)}.hex{width:110px;font-family:ui-monospace,monospace}.fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:8px 12px}.fields>div{display:flex;flex-direction:column;gap:4px}.sticky{position:sticky;top:16px;flex:1 1 340px;max-width:420px}.ok-note{color:#166534}.pv-page{background:#e9ecf1;border:1px solid var(--line);border-radius:12px;padding:16px;min-height:520px;display:flex;flex-direction:column;justify-content:flex-end;gap:16px}.pv-skeleton{flex:1;background:#fff;border-radius:8px;padding:16px;display:flex;flex-direction:column;gap:10px}.pv-skeleton i{display:block;height:10px;background:#f0f2f5;border-radius:4px}.pv-row{display:flex}.pv-row.left{justify-content:flex-start}.pv-row.right{justify-content:flex-end}.pv-widget{width:300px;max-width:100%;background:#fff;border:1px solid var(--line);border-radius:16px;overflow:hidden;box-shadow:0 8px 28px #14181f2e}.pv-head{color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px;font-size:15px}.pv-logo{width:32px;height:32px;border-radius:16px;object-fit:cover;background:#ffffff38;display:inline-flex;align-items:center;justify-content:center;font-weight:700}.pv-body{background:#f8f9fb;padding:14px;min-height:130px;display:flex;flex-direction:column;gap:10px}.pv-bubble{align-self:flex-start;max-width:88%;background:#fff;border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:10px 12px;font-size:14px;line-height:1.5;white-space:pre-wrap}.pv-chips{display:flex;flex-wrap:wrap;gap:6px}.pv-chip{border:1px solid;background:#fff;border-radius:16px;padding:6px 12px;font-size:13px}.pv-input{display:flex;align-items:center;gap:8px;padding:10px 12px;border-top:1px solid var(--line);color:var(--muted);font-size:14px}.pv-input span{flex:1}.pv-input i{width:36px;height:36px;border-radius:18px;display:block}.pv-foot{text-align:center;font-size:11px;color:var(--muted);padding:0 12px 8px}.files{display:flex;flex-direction:column;gap:6px;margin-top:6px}.thumb{display:block;max-width:240px;max-height:180px;border-radius:8px;border:1px solid var(--line)}.bubble a{color:inherit;overflow-wrap:anywhere}label.button{cursor:pointer}.translation{margin-top:8px;padding-top:8px;border-top:1px dashed var(--line)}.bubble.visitor .translation{color:#3b4350}.page-head.col{flex-direction:column;align-items:flex-start;gap:0}.subnav{display:flex;gap:6px;flex-wrap:wrap;margin-top:14px}.pill{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:16px;padding:0 14px;min-height:36px;display:inline-flex;align-items:center;font-size:13px;text-decoration:none}.pill:hover{border-color:#c9ced6}.pill.on{background:var(--ink);border-color:var(--ink);color:#fff;font-weight:500}.split{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}.split>.stack-col{flex:1 1 440px;max-width:600px}.stack-col{display:flex;flex-direction:column;min-width:0}.stack-col.narrow{max-width:640px}.stack-col>.panel,.panel-grid>.panel,.split>.panel{max-width:none}.panel-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,420px),1fr));gap:0 20px;align-items:start}.panel-grid>.panel{margin-bottom:20px}.preview-card{flex:1 1 320px;max-width:420px;position:sticky;top:16px;background:#fff}.eyebrow{font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.block{display:block;width:100%}select.block,input.block{margin-top:4px}.panel textarea{border:1px solid var(--line);border-radius:8px;padding:10px 12px;font:inherit;font-size:14px;line-height:1.5;resize:vertical;width:100%}.panel input[type=range]{min-height:32px;padding:0;width:100%;accent-color:var(--accent);border:0}.inline{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:14px}.inline label{margin:0;font-size:14px;font-weight:400;color:var(--ink)}.inline input[type=range]{flex:1 1 140px;width:auto}.num,.time{text-align:center;padding:0 8px}.time{width:108px}.hours-row{display:flex;align-items:center;gap:12px;padding:4px 0;border-top:1px solid var(--line);flex-wrap:wrap}.hours-row .check{margin:0;flex:1 1 140px}.dim{opacity:.5}.checks{display:flex;flex-direction:column}.indent{margin-left:28px}fieldset.events{border:0;padding:0;margin-top:0;margin-bottom:0;display:flex;flex-direction:column;min-width:0}fieldset.events legend{font-size:12px;font-weight:500;color:var(--muted);padding:0;margin-bottom:4px}.ok-note{color:#166534;font-size:14px;margin:0}.seg-btn{border-radius:8px;padding:0 14px}.seg-btn.on{background:var(--ink);border-color:var(--ink);color:#fff;font-weight:500}.panel h2{font-size:16px;font-weight:600}.legend-row .tag{flex:0 0 auto}.preview-card .pv-offline{display:flex;flex-direction:column;gap:10px;background:#f8f9fb;border-radius:12px;padding:14px}.pv-form{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;display:flex;flex-direction:column;gap:8px}.pv-field span{display:block;font-size:12px;color:var(--muted);font-weight:500}.pv-field i{display:block;font-style:normal;border:1px solid var(--line);border-radius:8px;padding:10px 12px;font-size:14px;color:var(--muted);margin-top:2px}.pv-send{background:var(--accent);color:#fff;border-radius:8px;text-align:center;padding:11px;font-weight:600;font-size:14px}.toast{display:flex;gap:12px;align-items:flex-start;background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px;box-shadow:0 6px 20px #14181f1a}.toast-icon{flex:0 0 36px;height:36px;border-radius:8px;background:var(--accent);color:#fff;font-weight:700;display:flex;align-items:center;justify-content:center}.toast-title{font-weight:600;font-size:14px}.toast-body{font-size:13px;color:var(--ink);margin-top:2px}.toast-origin{font-size:12px;color:var(--muted);margin-top:2px}.panel .actions{align-items:center}.filter-row{margin:0}.filter-row input{margin-left:auto;width:280px;max-width:100%;min-height:44px}.knowledge{align-items:flex-start}.entries{flex:1 1 420px;min-width:0;background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}.entry-row{display:flex;flex-direction:column;gap:6px;align-items:stretch;text-align:left;border:0;border-top:1px solid var(--line);border-radius:0;padding:14px 20px;min-height:0;height:auto;background:#fff;width:100%}.entry-row:first-child{border-top:0}.entry-row:hover{background:#f8f9fb}.entry-row.on{background:#e3f3f1}.entry-top{display:flex;align-items:flex-start;gap:10px;font-size:14px;line-height:1.4}.entry-top strong{flex:1;font-weight:600}.entry-row .muted{font-size:13px;line-height:1.5}.clamp{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.tag.plain{background:#eef0f3;color:#3b4350}.tag{white-space:nowrap;flex:0 0 auto}.panel.review{flex:1 1 340px;max-width:460px;min-width:0;gap:12px;margin-bottom:0}.panel.review textarea{min-height:120px}.origin-box{background:#f4f5f7;border-radius:8px;padding:12px;font-size:13px;line-height:1.5;color:var(--muted);overflow-wrap:anywhere}.origin-box .eyebrow{margin-bottom:2px}.add-page{max-width:none}.url-row{display:flex;gap:10px;flex-wrap:wrap}.url-row input{flex:1 1 280px}.url-row button{margin:0}.checks-row{display:flex;gap:20px;flex-wrap:wrap}.table{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden;margin-bottom:20px}.sources-grid{display:grid;grid-template-columns:minmax(0,3fr) minmax(0,1fr) minmax(0,1.2fr) minmax(0,1fr) 190px;gap:12px;align-items:center;padding:14px 20px}.table-head{background:#f4f5f7;font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;padding-top:12px;padding-bottom:12px}.table-row{border-top:1px solid var(--line);font-size:14px}.cell-main{min-width:0}.cell-title{font-weight:500;overflow-wrap:anywhere}.small-check{min-height:32px;font-size:13px;color:var(--muted)}.row-actions{display:flex;gap:8px;flex-wrap:wrap}@media (max-width: 900px){.sources-grid{grid-template-columns:minmax(0,1fr) auto}.table-head{display:none}.sources-grid>:nth-child(2),.sources-grid>:nth-child(3){display:none}}.thread-head .grow{flex:1 1 160px}.note-box{background:var(--bg);border-radius:8px;padding:12px;font-size:13px;line-height:1.5;color:var(--muted);margin:0}@media (max-width: 720px){.sidebar{flex:1 0 100%;flex-direction:row;flex-wrap:wrap;align-items:center;padding:12px;gap:2px}.brand{padding:0 10px 0 0}.spacer{display:none}.nav{min-height:44px;padding:8px 10px}.who{margin-top:0;padding-top:0;border-top:0;flex:1 0 100%}.content{padding:20px 16px}.preview-card{position:static;max-width:none}.filter-row input{margin-left:0}}.add-form{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,220px),1fr));gap:4px 16px;align-items:end;margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}.add-form>h3{grid-column:1 / -1;margin:0 0 8px}.field{display:flex;flex-direction:column;gap:4px;min-width:0}.field>input,.field>select{width:100%}.add-form>[role=alert],.add-form>.error{grid-column:1 / -1}.add-form>button{grid-column:1 / -1;justify-self:start}.add-form>p{grid-column:1 / -1;margin:0}.wrap{overflow-wrap:anywhere;white-space:pre-wrap}.icon-button{width:44px;padding:0;display:inline-flex;align-items:center;justify-content:center;color:var(--accent)}.icon-button:disabled{opacity:.6;cursor:progress}
